FNB still don’t care about people with disabilities

Greetings Hello Peter and how are you doing?

Sorry for only replying now to your “Would you recommend FNB(First National Bank” question and rating. Well if you had a subzero rating section. I’d go all the way to the down. Would I recommend them? No!

So should what I write next not make any sense. Well that’s because I’ve only been sleeping a few minutes or hours everyday. Sometimes I don’t sleep for days. I like I am now. I’ve been awake since Friday morning.

My bad experience in their FNB branch in Ottery about 2 weeks ago. It made me feel small, embarrassed, humiliated and many other things. Nowhere before have seen someone, not wanting to help a customer I such an situation. When after myself and another staff member told that consultant. That her colleague went and ask the manger permission. To use my government hospital letter to be used as proof of residency. But she made it clear over and over that she was not going to serve me. Then she went to the manager, came back and still stuck to not wanting to help me. She never evens told me or know what the manager said. Then I had to rush out of the bank because I had started to lose control over my anxiety, racing heart and fast breathing.

I can’t rally say or claim that her actions is or was and act of ****** towards me. But because of my light skin colour. I have been mistaken in the past as a white person by few people of a different colour. Also the whole incident made feel exactly like the day I got ****** by three guys. On my way to buy school stationary for my daughter in January this year. While being ****** they told me that my kind don’t belong here and that I should go back to Europe.

I’m just saying that it was ******. But it feels the same. Which only fueled more bad destructiveness to my living hell. I’ve been treated badly all my life. Which has lead to the same sort of questions from my psychologist over the past year. I can’t say what we discussed. But I’m also doubtful that it is of any importance to FNB anyways. Because if they truly cared. Then I believe that someone would of made contact with me by now?

Which brings me back to my review I wrote about FNB not caring about people with disabilities and disorders. Although I was contacted by 3 FNB managers after my review about 2 weeks ago. Where I got expressed myself just a little bit. Making them aware as to why that incident created by that staff member was and is so dangerous to me. Because I suffer from a dreadful mental disorder. Which is called BPD(Bordline Personality Disorder). Also probably the worst one out of them all to live with. Since a huge number of patients living with it. Do self harm and sometimes it tragically ends in suicide. I live with the dangerous side of this illness.

When speaking to about 3 FNB managers over the phone and I feel like I only wasted my time writing and sending emails. Making them aware that I have my terms and conditions. They spoke and communicated with me so nicely and innocently. I believed that I was going to be taken seriously. But as always and like many other time since I was about 3years old. People will just keep doing the same things like this me over and over to me. Yet I still want to believe that someday, someone would actually be serious and take responsibility and accountability for their actions against me. I’m 39 years old now. Which gives me over 36 years of false beliefs.

I want to tell you when the trauma to my illness all started? When everything went to hell and I still want to believe that a heaven can be found in all the destruction. Everything started when I was about 18months old. That’s when I fell out of a moving vehicle and still remember. Which lead to my curse living of with epilepsy. Which lead to me being bul**** in crèche at 3yrs old. Then that bullying followed me to primary school. Which lead to being bul**** on a much larger scale. Then during that same year I was taken out of that school and sent to a new school. A school for children with epilepsy. Finally I was around children was like me. I thought I can be happy. But as life would have it. That never lasted that long. Because at that school. That was where I was being ****d over and over by a school nurse. Over a period of more than a year. After that year, that was when I met my new best friend. He was the one that caught the nurse doing those bad things to me. He grabbed my hand and told me to run. He wanted me to tell the school principal. But as the thinking of a little boy back then. I believed that I would get into trouble so I never said anything to anyone. But a few months after I was with my new friend and guardian. He past away in his sleep. Remember that this is only the beginning of my hell. Which all lead to many other bad things.

I could go on and telling you about my life. But the truth is that nobody will ever care. The people who started this fire and those that just kept on fueling the flames over years. They don’t care years don’t. So why should FNB care? Yet somehow I can’t come to terms that the world will never treat me kind. And I would always be the one blaming myself for what others did to me and I’m always the one saying sorry. All I want to believe is that someday, someone would say that they are sorry. They would really and truly mean it. By taking responsibility and accountability for their actions towards me. Hopefully someday.

The other day and just like many others days over the past year with my psychologist. We spoke about the whole FNB experience and it ended with the all of the above. I can guarantee everyone reading this right now that I’d most probably end up being the one to approach FNB and that staff member to say how sorry I am. Please don’t ask me how or why. It just is what it is.

The managers ask if I would still come to open the account. I said I would open it and that I wished to add some of my terms and conditions. They said it was ok to do so. One of the managers also emailed me a form that someone I live had to fill in. Which I had to be handed in with a letter for that person’s proof of residency. The same form is also the some form that I only found out later about. The same form that the consultant was supposed to provide with. But instead she wanted to rather embarrass me. By proving her point that she was not be helped. But evens though I really was not ready to go back to open up the account. For fear of going back into that same place. I somehow built up the courage and that my terms and conditions would be respected and honored. So I went to the bank. Opened up my account like I said I would. But my terms and conditions were never met.

I can go on all day and night writing this. But I’ll stop here for now and I would remind myself of how FNB does not care about people like me. They don’treally care wether people like me would live or die

So I did my part and FNB will probably never let that discipline their stall and be honorable and respectful to what I emailed.