1 reviews | Active since Oct 2017
FNB : Still disgusting service
A few weeks ago I reviewed FNB for overcharging me with my bank fee's. Teboho Dikgale from Premier division phoned and guaranteed a response on all of my issues. He did respond that specific week...however since then I have had NO REPLY/RESPONSE regarding my account and being overcharged since July 2017. FNB your service is disgusting! You are incapable of 100% followup and lack the integrity to finalise and resolve a complaint from a premier client.
Hello karen-ann-freer,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello karen-ann-freer,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)