RS
Rochelle S
1 reviews | Active since Apr 2018
01 Jun 2020, 10:28
FNB still at Level 5
The FNB call centre is pathetic, I have been placed on hold now for longer than 20 minutes. I have been diverted to an extension which has zero capacity to leave a voicemail message....I have tried calling your offices from Saturday 30 June 2020 and I am unable to get through to you guys....What is the problem? The country is at level 3 but you guys are at level 5...Please check the times I have tried to call, my number is ***, I want to reverse my debit order. Awaiting your urgent advises
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Rochelle S's updateReviewer Update
01 Jun 2020, 15:22Hi my name is Rochelle, My complaint is *** and it is still not resolved, I held for close to 30 minutes and the call got cut.....please could you call me back on *** / ***/ ***thank you looking forward to your response.
RS
Rochelle S's update01 Jun 2020, 15:22
Reviewer Update
Hi my name is Rochelle, My complaint is *** and it is still not resolved, I held for close to 30 minutes and the call got cut.....please could you call me back on *** / ***/ ***thank you looking forward to your response.