FNB STI FAILING ON ITS PROMISE

FNB STI - ON THE 25TH I MADE MY SUBMISSIONS TO FNB STI AS GUIDED BY THEIR EMPLOYEE - A TUMELO PILANE, I SUBMITTED THIS CLAIM FOR 3 MOBILE PHONES LOST DURING A HOME *******. I HAVE RE-SENT AND TRIED TO CALL FOR FOLLOW UP WITH NO SUCCESS. THE TRAUMA OF BEING ****** AT GUNPOINT IS HARD ENOUGH, HAVING TO CHASE FOR RESPONSES JUST IS RE-TRANSFORMATION ALL OVER