jvdm
jacques van der merwe
1 reviews | Active since May 2011
12 Jun 2019, 15:11
FNB STEELING CUSTOMERS MONEY
My wife went to draw money at the ATM R2400.00 and no money came out tried again the ATM was showing limit reached longed a call at FNB was told to fill in some documents waited three weeks just received a message that they say i received my money and no refund will be given that means they are calling the there clients a **** please can FNB show the camera on the ATM with my wife drawing the money this is called steeling I am also banking with FNB and after seeing how FNB steels money i too will cancel my account i cannot stand back and let FNB steel also my money ref **********
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Replies (2)
FNB (First National Bank)'s replyOfficial
12 Jun 2019, 16:12Good Day,
We would like to sincerely apologize for all the inconvenience caused.
A complaint to the relevant department has been re logged for urgent assistance (***) who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply12 Jun 2019, 16:12
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused.
A complaint to the relevant department has been re logged for urgent assistance (***) who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
***
jvdm
jacques van der merwe's updateReviewer Update
21 Jun 2019, 16:45To date still have not received our money plenty of stories need to investigate why is taking so long please send me video footage i would also like to see the cash register and also need to see that there was a poly graph test done on the person working and loading the cash at the ATM also interest on my wife money and back payment on the penalties for debit order reversals on her account and a letter of apology from FNB for trying to steel from the public you should all be locked up as this is a ******** offence.
jvdm
jacques van der merwe's update21 Jun 2019, 16:45
Reviewer Update
To date still have not received our money plenty of stories need to investigate why is taking so long please send me video footage i would also like to see the cash register and also need to see that there was a poly graph test done on the person working and loading the cash at the ATM also interest on my wife money and back payment on the penalties for debit order reversals on her account and a letter of apology from FNB for trying to steel from the public you should all be locked up as this is a ******** offence.