CB
Carel B

1 reviews | Active since Jun 2017

06 Feb 2018, 12:13

FNB *****s peoples money

I am now waiting more than a week for fnb to refund money that they deducted incorrectly from my account and charged me for it - i think they got enough interest on my money now and surely can do the refund!!! Why does it take more than a week to put MY money back into my account!!! They must make millions *****ing peoples money and getting interest on it as well!!! #FNBSUCKS and i will be going to a different bank after 30years!!! ENOUGH is ENOUGH NOW!!! my new bank are prepared to settle everything at fnb and thank God im almost rid of you guys! I will still carry on with my social media campaign to make people aware of how you operate!!! unacceptably!!!! This is not the end by a long shot!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Feb 2018, 13:09
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

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Regards,

Client Experience Team

Email address: ***

Tel number: ***