FNB *****s my airtime and Data
I have a sim card from FNB Connect. I get 100 min airtime, and 100MB data. My phone was off for a month because it was broken.
When I switched on my phone, there was not any money or data, so I loaded it with 50 min and 50MB data. Within a few hours everything was gone.
I phoned for help. I was told it was all the whatsup pictures coming through, although it is only used for work, and doesn't get a lot of pictures. I switched off roaming, all devices connected to data when not near wifi.
The next day I loaded another 50 min airtime and another 50MB data. Guess what? Within two hours it was all gone again.
I am not happy with the sim card or the service from FNB Connect, and would advise everybody to try another service provider.
Good day Anina Pieterse,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Connect who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option
Good day Anina Pieterse,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Connect who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option
