DK
Denis K

1 reviews | Active since Mar 2009

19 Feb 2015, 20:08

FNB *****s Money - Check your Statements

i cancelled my credit card a long time ago. went through my statement for my cheque account and notice i have been charged \combo fee"every month since cancelling the credit card. i sent a request last week to get this resolved. i am still waiting. today when i look at my account"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Feb 2015, 09:38
Official
Hello velociti,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 628273.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)