FNB *****s from their customers

FNB takes money off your account without informing you they have issues with your account. On investigation they say it is for an overdue Discovery credit card. I settled and closed my Discovery credit card in 2006. After consulting with Discovery they confirmed it was not from them. Then I got hold of their collection atturneys Connac and Muller in Johannesburg. They say it is an old case and it was settled and closed years ago. After numerous calls to them it was referred back to FNB Legal to refund. That is where it got lost, you cant get hold of anybody to speak to, just get put from one person to the next and nobody can help. I don't have any dept except car finance and a bond that was both paid ahead. When this happened I tried to apply for an overdraft but was told No because I am a bad payer?????? Now my bond is in arrears by 1 month and I cant get any financial assistance due to a bad credit record from my bank that is supposed to look after my best interest. What I don't understand is this: After my ordeal in 2006 of losing my job, I managed to settle all my unsecured dept, I financed 3 cars, took a second bond on my old house and then later financed a new house. If I had outstanding dept why didn't any of the banks I did business with in this time including FNB pick up there was an issue on my profile and contacted me? My Cell number is in use since 2001, my email the same since 2007, my residential address was the same between 2004 and 2013, and then my current address from 2013. Surely I am not hiding from anybody, I could have been contacted.