NG
Nontobeko G

1 reviews | Active since Jan 2016

24 Jul 2016, 04:56

FNB *****ing my money

<p>So early hours of this morning I decided to buy airtime to the value of R149. It kept on sending me back and sms saying my transaction has been timed out however you didn't fail deducting that amount. I did it twice so you took 149 twice however I still don't have my airtime but you took my money. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Jul 2016, 08:09
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 973363

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)