1 reviews | Active since Apr 2018
FNb *****ing my money!!!
I am a premier client at FNB. For the last 4 months FNB has been charging me R110.00 for insufficient funds for debit orders that came back BUT THE DEBIT ORDERS NEVER BOUNCED!!!!!!!!!!!! They stole my money of R430.00 and I will go to the bank ombudsman. The reason for something that happened from November 2017 is that is due to the VAT increase rate!!! That is bull ****. As this was before the VAT increase was even announced!!!!!
Good day Ilse Bosch,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***was issued for your complaint. I have referred the complaint to FNB Premier Resolution Centre and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good day Ilse Bosch,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***was issued for your complaint. I have referred the complaint to FNB Premier Resolution Centre and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good day Ilse Bosch,
Please note the reference number provided above is incorrect, the correct reference number for your complaint is ***NF.
I do apologise for the confusion caused.
Regards,
Hello Pete Complaints Team
*** (option one)
Good day Ilse Bosch,
Please note the reference number provided above is incorrect, the correct reference number for your complaint is ***NF.
I do apologise for the confusion caused.
Regards,
Hello Pete Complaints Team
*** (option one)