AK
Ashleigh King-Ogden
1 reviews | Active since Feb 2016
26 Feb 2016, 08:39
FNB *****ing my money
I paid off my temporary loan with FNB they took R2100 off my account as soon as my salary went in and then when i tried to transfer money into my account they took R372.21 again for the loan when the loan was already paid off. Its nearly R400 they took from me!!! I dont earn alot as it is so R400 is alot of money to me. If this does not get resolved Im going to keep going until they refund my money and I will change banks this is not the first time this has happened. I am furious!!!
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FNB (First National Bank)'s replyOfficial
26 Feb 2016, 10:34Hello Aefluhr,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 876791.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 876791.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply26 Feb 2016, 10:34
Official
Hello Aefluhr,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 876791.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 876791.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)