FNB *****ing money from the unemployed despite having necessary information

I WISH I COULD IT WAS A GOOD DAY BUT CLEARLY IT IS NOT! I HAVE BEEN UNEMPLOYED SINCE SEPTEMBER. SEE FORM ATTACHED. I HAVE CLAIMED UIF. THE COMPANY CLOSED DOWN. I TOOK OUT THIS LOAN WITH INSURANCE SHOULD I BECOME DISABLED OR UNEPLOYED. NOW... FOR THE LIFE OF ME I DO NOT KNOW WHY DO YOU KEEP TAKING MONEY FROM ME!?!?!?!?!?!?!? THE MONEY THAT IS A DONATION TO HELP WHILE I AM TRYING TO FIND EMPLOYMENT. YET, FOR THE LIFE OF ME YOU ARE IGNORING THE FACT THAT I HAVE SUBMITTED THE FORMS FOR INSURANCE, NOT ONCE, NOT TWICE, BUT SEVERAL TIMES!!! PLEASE PULL YOUR HEADS OUT OF YOUR ASSES AND UNDERSTAND THAT I AM UNEMPLOYED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I SIMPLY CANNOT FATHOM THE SHEER INCOMPETENCE OF THE PERSON WHO READS AND RELAYS THESE MESSAGES AS I CANNOT DO MORE THAN I AM ALREADY DOING TO MAKE YOU *****S UNDERSTAND THAT I AM UNEMPLOYED!!! LET IT BE KNOWN THAT I AM GOING TO PLASTER THIS ALL OVER EVERY SINGLE SOCIAL MEDIA PLATFORM AVAILABLE TO ME TO MAKE EVERYONE UNDERSTAND THAT YOUR ARE *********** AND *********! YOU ARE *****ING MY MONEY SINCE I HAVE SENT THESE FROMS THROUGH TO PROVE THAT I AM UNEMPLOYED AND HAVE BEEN FOR SEVERAL MONTHS. WHAT MORE MUST I DO!?!?!? I PHYSICALLY WENT TO THE WOODLANDS BRANCH TO SUBMIT THESE FORMS. AND YET YOU CANNOT JUST OPEN YOUR EYES AND SEE THAT I AM UNEMPLOYED! LOOK AT MY ACCOUNT! HAS THERE BEEN ANY SIGNIFICANT AMOUNTS PAID INTO IT IN THE LAST SEVERAL MONTHS? NO! THERE HAS NOT! YOU ARE BLIND *********** AND UTTERLY STUPID FOR NOT DOING WHAT I PAID YOU TO DO IN THE FIRST PLACE AND THAT WAS TO INSURE MY LOAN SHOULD I BECOME EMPLOYED! AND YET YOU STILL TAKE MONEY. PLEASE OPEN YOUR EYES, PULL YOUR HEADS OUT OF YOUR ASSES, AND ****ING UNDERSTAND THAT I AM U-N-E-M-P-L-O-Y-E-D!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!