FNB *****ing money from my account

FNB implemented a charge on my account without my permission or to my knowledge. When funds weren't available in the account, the transaction should simply be declined as they did in the past.

In July 2022 and August 2022, they charged fees of R200 per transaction, even if the transaction was for R50, to "honour" the payment and penalize me as an account holder. A total of R1785 was taken in fees from my account. They rejected my request to have the charges reversed without a reason. They have no authorization from me to so this.

BE CAREFUL WHEN CHOOSING FNB AS YOUR BANK. I WILL BE MOVING TO A NEW BANK