AC
Amanda C

1 reviews | Active since Jan 2013

01 Mar 2018, 06:57

FNB *****ing money

How can FNB just ***** any amount they see fit out of my account?? My salary got paid into my platinum cheque account yesterday, and this morning FNB had ****** more than R7000 out of my account. There is NO agreement in place that authorises them to just take whatever they want. If that money is not back in my account by tomorrow, I will close my accounts.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Mar 2018, 09:41
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

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