NH
Nokuthula H

1 reviews | Active since Dec 2017

09 Jan 2018, 06:41

Fnb *****ing money

Fnb stole my money. Each time I complain on hellopeter they act as if they are sorting out issues when they are not. I'm not going to media, speak out and similar programs and newspapers

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Jan 2018, 08:58
Official

Good Day

Thank you for your posting,

Kindly be advised that Hello Peter can not resolve your complaint or query, We only escalate the matter to the relevant department.

In this case you where sent the details of the help desk to assist you as you will need to be verified in order to access your profile.

It is your duty as a client to take down the details of the agent assisting you so should this not be actioned you have contact details of the person. Alternatively you may visit your nearest FNB branch.

Kind regards,

Hello Peter Team

NH
Nokuthula H's update09 Jan 2018, 09:49
Reviewer Update
That's the thing FNB use stupid people who use emotions instead if their brains. You just responded without putting your mind to what you responding. Customers wants service which FNB is not giving.