bC
bronwyn C

1 reviews | Active since Dec 2012

26 Jan 2016, 12:57

Fnb *****ing money

I have never or will I ever give permission to take money off my account for road side ****! I have cancelled it in person I have cancelled it on the phone I have even e-mailed and they are still taking my money. I want my money back. I never want this from dbn and dbn keep activating my account every time I cancell it. Now they are ignoring my emails.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jan 2016, 13:19
Official
Hello cremen88,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 855309.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)