1 reviews | Active since May 2016

24 May 2016, 08:52

FNB *****ing interest from unsuspecting clients

<p>A friend deposited a cheque in my account and the money has already gone off their account, but according to FNB Business call centre, it will only be available in 10 working days. I asked for special clearance but they say it can only be done by the depositer. This is ludicrous !!! If the money has already gone off their account, where is that money lying accruing interest ? It's 2016, surely clearance should be done within 24 hours. SA banks are a total ripoff, *******.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 May 2016, 09:13
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 927433

Regards Complaints Resolution

Melinda Duvenhage

Email address: *** Tel number: *** (option one)