KS
Kobus S

1 reviews | Active since Jan 2015

28 Feb 2015, 07:37

FNB *****ing Hard earned Money

For the past 2 years a strange debit order has been going off from my wife's FNB Bank Account. As we are working abroad we can not just pop into FNB to get this resolved. After a lot of calls and emails they told us that we have to cancel the debit order with the company in question. But how do you cancel a debit order when you don't even know who the company is debiting your account? This month again a Debit order for R2000 went of, after I opened the transaction I saw the Following, EMMES ***, Absa Bureau Services 1 User. The other one going off her account is D Dynamix and Absa(softycomp Cc ) , now please tell me when we will be getting back the money that was ****** from my wife's account!?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Feb 2015, 12:38
Official
Hello Blou_43,

I acknowledge receipt of your posting on Hellopeter.

Your complaint reference number is 635377 and we have referred this matter to our FNB Private Clients Division.

Regards,

Desiree Bowes