JH
Jonny H
1 reviews | Active since Mar 2019
01 Mar 2019, 05:36
FNB *****ing from its clients
FNB consultant called me about FNB insure and I accepted the contract verbally over the phone to realise only now they have been Debiting me twice a month on the incorrect days.I am furious my own bank is trying to steel from me and I'm not the only one. FNB sort out your **** please and refund me my money. I was promised a written contract regarding the insurance yet to have received nothing after 3 months. The consultant who sold me the contract wasn't clear enough about the t & c so I requested the contract in writing. Please refund my money and take your contract elsewhere. Unacceptable ...
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FNB (First National Bank)'s replyOfficial
01 Mar 2019, 09:28Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply01 Mar 2019, 09:28
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)