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Darish C
1 reviews | Active since Jul 2015
20 Jun 2019, 08:18
FNB *****ing customers money with ridiculous charges.
So I went to a FNB branch to pay money into my account a few weeks ago I was not told that I would be charged to pay my money into my account FNB charged me R475 for this service.
Well FNB I feel like a customer who was ****** and ****** from. Your counter clerk did not inform me of this charge and if I knew it would be cheaper going to a ATM to do the transaction I would of. And what am I being charged for its my account its my money and I went directly to a FNB branch so pls. tell me what are you charging me for this is really ridiculous.
I am not a happy customer at all you FNB stole my money.
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Replies (2)
FNB (First National Bank)'s replyOfficial
20 Jun 2019, 11:05Good day Darish,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply20 Jun 2019, 11:05
Official
Good day Darish,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
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Darish C's updateReviewer Update
26 Jun 2019, 15:36Its been 6 days and still no feedback from FNB except that they are investigating. So it takes more than 6 days investigating and supplying feedback to your customer well FNB this is just SAD service.
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Darish C's update26 Jun 2019, 15:36
Reviewer Update
Its been 6 days and still no feedback from FNB except that they are investigating. So it takes more than 6 days investigating and supplying feedback to your customer well FNB this is just SAD service.