FNB *****ing customers money

I am so sick and tired of having to complain about the poor service I have received from FNB. Pearl Morokane from FNB has failed to resolve my problems numerous times and has again now ****** my own money!!! My own money has been taken out of my account by FNB. I received ********** amounts into my bank account and had the amount frozen, but now FNB is taking my own money to return these ********** amounts, putting my account into negative figures. I am sick and tired of complaining and talking. The next person I speak to from FNB needs to close all my accounts with FNB as I will be moving across to Standard Bank. I HAVE HAD ENOUGH!