1 reviews | Active since Jul 2011
FNB *****ing Clients Money
Can you please explain to me what has happened to the money that was put aside for the purchases I have made but that comes through now as Item Fund Not Provided for and FNB bills me R110 for it? Please check my previous query and advise, should I not get a response by today I will collate my complaints and forward it to the CEO and Ombuds Consumer Complaints department because they will be able to assist me. Each month FNB are deducting money that is unaccounted for. ****ED OFF CLIENT WHO WILL RATHER SWITCH TO NEDBANK.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)