LB
Lynn B

1 reviews | Active since Jul 2011

03 Oct 2017, 13:39

FNB *****ing Clients Money

FNB has deducted R110 for Items paid no funds 4 times. In April 2017 (10th April, 11th April, 16th April, 19th April, 22th April, 23rd April and 24th April) they also did this. A enquiry was lodge regarding the deducted money. Should that money not be reversed into my bank account.

TODAY I will lodge a formal complaint with Mr. Celliers and move my account over to Nedbank (which I never before had problems with) BECAUSE I feel that FNB are busy *****ing money from clients.

And please do not contact me a 1000 times before you haven't sorted out my query.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Oct 2017, 14:30
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)