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Sharief I

1 reviews | Active since Sept 2021

28 Nov 2025, 19:03

FNB *******!!!! Stay Clear!!! FIRST NATIONAL BANK ARE *******!!!I WANT MY MONEY

Opened an account for my 10 year old son linked to my FNB account.

I setup a a recurring payment (allowance) for my son, From my main account which is Capitec. The money was transferred on the 25 November and has not yet reflected in my son's account (28 November)

I have been asked to send FICA docs, which I did, confirming the address for both my son and I.

I then receive responses from FNB WHICH WAS ADDRESSED TO A DIFFERENT FNB CUSTOMER. A COMPLETELY DIFFERENT NAME.

I really regret dealing with FNB, SERVICE HAS GONE DOWN.

THE TWO AGENTS I SPOKE WITH SEEM REALLY NON CHALANT ABOUT THIS, WITH NO URGENCY.

I have sent two follow up emails to *** and ***, ofcourse no response.

With service like this, you will lose.

0
Replies (3)
SI
Sharief I's update28 Nov 2025, 19:19
Reviewer Update
P. h. e. L. a. d. i.K. g. a. S. a. g. o. 1@. f. n. b.c. o.z. a is the name of the agent I spoke with initially
SI
Sharief I's update28 Nov 2025, 19:22
Reviewer Update
If this is not resolved today I will make it my mission to submit bad reviews monthly, believe me I can automate that easily.

You threaten to close my accounts if docs are not submitted at a certain time, I am now giving you a due date.
SI
Sharief I's update29 Nov 2025, 07:57
Reviewer Update
I will respond here, I was promised a callback here on the 28th November, ofcourse nobody contacted me.

I checked this morning, some of the funds I transferred to my son's account as a test has reflected.

I am still missing the funds which lead me to contact you in the first place on the 26th November, sort this out