FNB staff transfer money without permission!!!

<p>Today I logged onto online banking to make a once off payment. As I was busy I selected the wrong account to pay from. I went to the pay again option and there right in my face.....15 June 2017 someone tried to transfer funds from our savings acc to our Homeloan account. It wasn't me or my husband. Now I send 2 emails to our private banker online and had no response. Why is there an option of a private banker if no one is responding. When you phone in you get transferred from one to the other and finally your call drop. I used up all my airtime holding on for no one!!!!</p> <p>Anyway the ordasity to take matters in their own hands. That how ***** happen under your nose!</p> <p> </p>