FNB STAFF ***********

The worst bank ever!!!Im really thinking of changing banks..How can it be so difficult to receive our cards??Its over a month now and still I have not received one card. Myself and my husband visited the beacon bay branch.We ordered a new card for his account and ordered him a card for my account.We both have signing powers on each others accounts.They informed us that the couriers will deliver the cards to us.I enquired if I will be able to sign for these cards when the couriers deliveras they were on my husband's name and he will be out of the country,the consultant said it will be fine,I will be able to sign. Finally the couriers contacted me and refused to deliver the cards as they were addressed toy husband,they said they cannot deliver to me without his consent. So,I decided to go back to the beacon bay branch and told them the situation.The consultant tried to sort it out with the courier but no luck.So the branch cancelled that cards and ordered new ones to be delivered to the branch which they will have no problem handing to me once they receive it(the branch manager even said this was the best option to rather do) Then guess what???I visit the branch to collect the cards,I waited 50 minutes just to be told they cannot hand me the cards if its my husbands,they need his finger prints even though I have full signing powers!!!Now where to from now!!!What a waste of my time..And guess what else Im getting charged for the cards that was cancelled,yet its FNB's fault.Why do they tell me I would be able to sign when couriers contact me,but the couriers said they cant deliver to me Why do they cancel my cards and say they will order new ones to be delivered to the branch and then I can collect just for me to go there and they do not want to give it to me!IM SO SICK OF THIS DAMN BANK STAFF NEED FLIPPEN TRAINING INCOMPETANCY! WE CANT GET BANK CARDS BUT WE THEIR CLIENTS!!! Watch absolutely nothing is going to come from my complaint that I logged with the bank itself!