SM
Sameera M
1 reviews | Active since May 2013
24 Apr 2019, 12:56
FNB STAFF CANNOT ASSIST TO CHANGE A DEBIT ORDER DATE!
FNB... I am beyond upset!!!!! for the last 3 months you have been debiting my bank account on the 24th.. THE DAY BEFORE PAYDAY!!!!!!!!!!!!!!!!!!
I CALLED 2 MONTHS IN A ROW TO CHANGE THE DEBIT ORDER DATE... IT STILL HAS NOT BEEN DONE!
Is it rocket science to change a debit order date on your system? Your brand is becoming the same candy coated nonsense that other banks offer....
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FNB (First National Bank)'s replyOfficial
24 Apr 2019, 14:08Good Day,
We would like to sincerely apologize for all the inconvenience caused. Kindly use the below reference.
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply24 Apr 2019, 14:08
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused. Kindly use the below reference.
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)