FNB STAFF AND ADMINISTRATION VERY *********** - AGAIN!!!

Item: FNB (First National Bank)
Rating: 1
Author: Mokgadi P

THIS IS HOW *********** FNB STAFF ARE. The below email was sent to FNB staff and till today I havent heard from them. :((

"Subject: 400004***4934

From: Hanekom, Yolande ********** Sat, Jun 1, 10:28 AM (3 days ago) To: "Otto, Innocentia" ********** "Velloen, Natascha" **********

Good Day Innocentia

Hope you are well.

Mrs Phungo reqeusted for her debit order date to be changed to the 31st. Because of the changed 2 debit orders went off customers ***.00 where

Deducted on the 30th and again on the 31st from her cheque acc ********** 2949.

Please could we reverse on debit order as soon as possible.

Your urgent assistance would be highly appreciated

Regards Hanekom, Yolande **********

Can someone please help me reverse my funds asap? Please

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

04 Jun 2019, 12:40

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

***

FNB (First National Bank)'s reply04 Jun 2019, 12:40