BS
Bilal S

1 reviews | Active since Oct 2013

15 Dec 2018, 09:27

FNB Speedpoints Pathetic! A definitely no go.

Fnb speed point is a no go. Fnb doesn't give a damn about small businesses. Machine stopped working on month end. I called them at 1pm. Promised to be here at 4. No once came. Called again. Thry said they've escalated it. And someone should call anytime. Nothing still. Called at 5. They said i should wait open till 6.30pm someone would come. I waited till almost 7pm. Called back. They told me my request has been closed ! Made me a fool! The guys name who messed me around was Morne. Morne is the reasons I'm applying for standard bank speed points. Done with FNB

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Dec 2018, 09:58
Official
 
Good Day Bilal
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 
Ref : ***NF 
Regards, 
Hello Peter Team 
Tel number: ***