FNB Speedpoints not banking

Good day I contact FNB Merchant service several times regarding my speedpoint Machines that does not bank. NOOOOOOO feedback, I am running a business Service is POOOOOR I told them i am going to write a review on Hellopeter but it seems to me they do not care, i also said that i will take my business to another bank, because of this DELAYS Maybe i will get feedback after this review