FNB SPEEDPOINT S T A Y AWAY

I am an FNB Speedpoint Merchant for 11 years. One month ago, a card transaction was processed and banked by the terminal. However, a day, two and three later, the money did not bank. Merchant services issued reference number ***1. On 23 June, we were told it would take 10 days to pay money that should have been paid. What’s the point of a signed slip if the bank simply won’t pay? The arrogant attitude of agents are that it should happen soon. FNB and SA Banks have done nothing to assist or avoid financial hardship to clients. There are no consequences. We pay R12 000 per month bank charges between FNB and speed points, met by glowing incompetence and lies!