FNB Speedpoint exercises NO SPEED IN SERVICE

<p>A friend of mine moved back to SA and upon my referral started their Business banking at FNB. Their business opened in JBay in November last year and since then has had problem on problem with their terminal. Firstly it would not accept any international cards (Still doesnt at the busiest time of their year) and then was given two terminals incase 1 didnt work and was promised that they would only pay for 1 because of the continual issues!</p> <p>The Technician comes out often and all the can do is reboot the machine and then says JHB needs to changed a profile (WHICH NEVER GETS DONE).</p> <p> </p> <p>He called again last week got a reference number ********** 9 and so did I yesterday (with yet another unkept promise that a Supervisor would call - still waiting) ********** 0. </p> <p> </p> <p>How is it that a Brand that speaks about "Helping You" cannot do a simple task as assisting a business that depends on the ability of its banking institution to take payment???????</p>