CB
Coenraad B

1 reviews | Active since Jul 2018

28 Nov 2025, 13:10

FNB Spam Calls / Aggressive Marketing.

The only reason I am doing this on hellopeter is because I can't even lodge a complaint on your system. So lets put this out in the public eye.

In November 2025 alone I have been called 30 times (yes I counted the number of calls) by FNB. Expecting it to be marketing calls I did not answer... Today decided to answer it,.. After telling the first agent I am not interested in migrating to some fusion account, I was called an hour later for the same thing. Again I told the consultant I am not interested and asked her to make a note that I am not interested. 2 hours later I got a 3rd call ABOUT THE SAME THING.

So after telling FNB explicitly I am not interested, you just ignore my requests and keep on spam calling me. This is unacceptable and in contravention of Section 69 of the Consumer Protection act, because you are now downright invading my privacy.

These calls come from ***, so if this is from some kind of outsourced company, I think it is time you fired them. If this is from FNB itself, it is even more appalling to say the least... your system is clearly not working or your marketing agents are not making notes as requested.

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