AS
Aimee S
1 reviews | Active since Jun 2019
12 Sept 2019, 12:02
FNB Spam.
When I opened my easy account, I opted out of promo and sales communication. I have just received three SMSes of exactly the same message regarding upgrading my credit card. I am not happy with FNB flooding my phone SMSes of this nature. I ONLY want to receive incontact SMSes. Please remove my number from your lists. If I want to make changes to any of my accounts or sign up for new services, I will ask. Please stop spamming me. This is now the 3rd time I ask to be left alone.
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FNB (First National Bank)'s replyOfficial
12 Sept 2019, 12:38Good day Aimee Smith,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply12 Sept 2019, 12:38
Official
Good day Aimee Smith,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***