FNB Southdale need a new Manager

The Branch Manager of FNB Southdale has a stinking attitude!! Punky Naik is pathetic and takes joy in making his customers do all of his work!! he throws process in your face. My experience in the branch on Saturday 14 March was so infuriating and angering, I was driven to the point of tears!!! Who would have known that trying to close your account would be such a long, drawn out, painful process. However, it took me going to Melville branch, who very patiently and helpfully closed my account without making me as the customer feel totally worthless! <br> <br> Punky Naik, when a customer is in your office basically begging to close an account because of countless issues, dont go throwing account charges and fees in their faces. Look into the matter, its called providing a service. You're rude, lack empathy and need to check the manner in which you treat people! DO NOT BOTHER CALLING ME I AM GLAD TO FINALLY BE FREE OF FNB AFTER ALMOST 1 YR OF FIGHTING!