FNB South-Africa "Credit Provider" and The Agent: Direct Axis PTY LTD (South-Africa) Acting ******** with my FNB Gold Cheque Account in Botswana without my permission or consent.

FNB South-Africa "Credit Provider" and The Agent: Direct Axis PTY LTD (South-Africa) Acting ******** with my FNB Gold Cheque Account in Botswana without my permission or consent.

Since the 25th June 2019 I am still totally ignored with my request of the re-instatement of my FNB Gold Cheque Account that I have had since 2002 in Botswana; after the Credit provider namely First Rand Bank Limited Company registration number: ***; National Credit Regulator registration number: NCRCP20; Chosen address for service of legal notices: 4th Floor, 4 Merchant Place, 1 Fredman Drive, Sandton, 2196 AND THE Credit Provider’s Agent namely Direct Axis SA (Pty) Ltd; Company registration number: ***; Chosen address for service of legal notices: DA Campus, 108 De Waal Road, Diep River, 7800; REMOVED my FNB Gold Cheque Account in Botswana from my banking profile without ANY NOTICE WHATSOEVER; after placing without any permission or consent an ******** South-African Personal Loan to my First National Gold Cheque Account in Botswana. ******** actions as the exchange rate of Botswana is different from the South-African Rand. Direct Axis went along without my consent/permission and without the South-African Reserve Banks' permission (different currency) and removed my original FNB Gold Cheque account from my bank profile, created a Botswana Pula Personal Loan Account and an FNB ebucks Account being affiliated to Rand Merchant Bank. Not FNB nor Direct Axis is acting in accordance with the National Credit Act of South-Africa as this Personal Loan Account that was initially agreed upon and signed for in South-Africa and should be reported to the NATIONAL CREDIT REGULATOR IN SOUTH-AFRICA. These activities are totally unacceptable and ********. The amounts reflect directly to the Rand amounts that were signed for in South-Africa and was not signed in Botswana. Who gives FNB South-Africa together with Direct Axis the right to open a Pula Personal Loan Account across the border in another country with different exchange rates? Who do you think you are???? This is gross a negligence of the Usury Act. of both countries. I INSIST that your companies rectify the ******** activities with IMMEDIATE EFFECT and re-instate my banking account after it disappeared from my FNB Botswana Banking Profile since the date that your companies had placed the South-African Personal Loan to my FNB Gold Cheque Account in Botswana!!!!! Your companies ignore the consumers urgent requests in serious ******** matters such as these unacceptable and ******** practices. The one day I have a bank account and the next day it has just disappeared. How do you explain this, as I have never instructed or gave my permission to FNB South-Africa (RMB) or to Direct Axis to close my BOTSWANA FNB Gold Cheque Account in Botswana? These arrogant procedures of your companies should be noted by all consumers before doing any business with Direct Axis PTY LTD - The Agent and FNB South-Africa - The Credit Provider.