FNB South-Africa "Credit Provider" and The Agent: Direct Axis PTY LTD (South-Africa) Acting ******** on my FNB Gold Cheque Account in Botswana without my permission & consent-REMOVED Acc. From Profile!?!

FNB South-Africa "Credit Provider" and The Agent: Direct Axis PTY LTD (South-Africa) Acting ******** IN my FNB Gold Cheque Account in Botswana without my permission or consent. I NEVER GAVE NOBODY PERMISSION TO CLOSE OR ALTER OR REMOVE MY FNB Gold Cheque Account in Botswana. Since the Twenty Fifth of June two thousand and nineteen; I am still TOTALLY IGNORED AND STILL WAITING FOR AN URGENT SOLUTION of my VERY URGENT request of the REI-INSTATEMENT of my FNB Gold Cheque Account that I have SINCE Two Thousand And Two in Botswana; after the Credit provider namely First Rand Bank Limited Company registration number: ****/******/**; National Credit Regulator registration number: NCRCP**; Chosen address for service of legal notices: *th Floor, * Merchant Place, * Fredman Drive, Sandton, **** AND THE Credit Provider’s Agent namely Direct Axis SA (Pty) Ltd; Company registration number: ****/******/**; Chosen address for service of legal notices: DA Campus, *** De Waal Road, Diep River, ****; (FIRST RAND BANK affiliated to FNB South-Africa and Direct Axis); REMOVED and ALTERED and CLOSED my FNB Gold Cheque Account in Botswana from my banking profile IN BOTSWANA without ANY NOTICE WHATSOEVER; after placing without any permission or consent an ******** South-African Personal Loan to my First National Gold Cheque Account in Botswana; DEPRIVING ME FROM RECEIVING MY Botswana MEDICAL AID REFUNDS, WORTH AROUND Forty Thousand Rand INTO MY FNB BOTSWANA GOLD ACCOUNT; after they have ALTERED my banking PROFILE of my FNB Gold Cheque Account in Botswana. Then Jade an employee at the Cape Town office of Direct Axis calls me yesterday and inform me that my Direct Axis South-African Personal Account has handed over to Hammond Pole Attorneys for DEBT COLLECTION for default payments?? How can Direct Axis hand over an account for collection if Direct Axis and FNB South-Africa (RMB) ARE THE CAUSE that I can’t receive the approximate FOURTY THOUSAND RAND worth of a MEDICAL refund payments due to me by my medical aid in Botswana, if I don’t even have the opportunity to receive funds due to me, enabling me to keep the Direct Axis Personal Loan monthly payments up to date in South-Africa, after Direct Axis and FNB South-Africa (RMB); went along without my consent or permission and without the South-African Reserve Banks' permission PLACING A RAND CURRENCY Personal Loan; and THEN removed my original FNB Gold Cheque account from my bank profile; AROUND MARCH two thousand and nineteen; THEY have created South-African Rand Personal Loan Account and an FNB ebucks Account being affiliated to Rand Merchant Bank. DUE TO THESE ******** ACTIONS Direct Axis and FNB South-Africa (RMB) ARE causing me to have a negative credit profile in South-Africa????? YESTERDAY, Jade an employee at the Cape Town office of Direct Axis also ENSURED ME that her TEAM LEADER namely Mr. Alistair September would call me YESTERDAY??? He never called me!! EMPTY PROMISES make consumers SICK AND TIRED. I REPORTED THIS very urgent and serious matter to Direct Axis in South-Africa ON THE TWENTY FITH OF JUNE TWO THOUSAND AND NINETEEN ALREADY WITHOUT ANY POSITIVE OUTCOME OR SOLUTION ON THEIR SIDE; up to this day of my FNB Gold Cheque Account in Botswana to be RE-INSTATED BACK onto my banking profile after they (Direct Axis; FNB South-Africa (RMB) have ALTERED my banking PROFILE of my FNB Gold Cheque Account in Botswana without ANY NOTICE or my consent WHATSOEVER. Then Mpho of FNB Care department in South-Africa called me yesterday and informed me that she will attend to this matter urgently and PROMISED me to call me back yesterday, before the close of business … IT NEVER HAPPENED!!! I RECEIVE SMS’S FROM FNB THAT COMPLAINTS ARE LOGGED AND I CAN CALL THEIR FNB Care Department for updates. NO, I DON’T CALL ANYBODY FIRST NATIONAL BANK SOUTH-AFRICA and DIRECT AXIS!!! Direct Axis; FNB South-Africa (RMB) have ALTERED my banking PROFILE of my FNB Gold Cheque Account in Botswana without ANY NOTICE or my consent WHATSOEVER, therefore go and do your JOBS and RE-INSTATE MY ACCOUNT TO its original state as it was in March TWO THOUSAND AND NINETEEN with immediate effect!!! I am to report this matter to all the legal banking bodies in both South-Africa and Botswana within twenty four hours from this date if I did not have my FNB Gold Cheque Account in Botswana RE-INSTATED!!! PLEASE NOTE - YOUR COMPANIES COMPUTER SYSTEMS GLITCHES AND OR POSSIBLE HUMAN ERRORS HAS GOT ABSOLUTELY NOTHING TO DO WITH CONSUMERS! SORT YOUR PROBLEMS OUT AND THEN INFORM ME TO ACCESS MY FNB GOLD CHEQUE ACCOUNT ON MY PROFILE. Don’t sent me sms’s or call me as this means NOTHING!! SOLVE YOUR OWN PROBLEMS; YOUR COMPANIES PROBLEMS are NOT A CONSUMERS PROBLEM; as your COMPANIES Direct Axis AND FNB; (RMB) South-Africa have removed my FNB Gold Cheque Account in Botswana NOT ME the CONSUMER!!!!!!