TN
Tshiamo N

1 reviews | Active since May 2019

24 May 2019, 08:28

FNB SOUTH AFRICA

Good day,

I went to the bank on 23 May 2019 and I was told that my account has a freeze on it" The bank manager explained why there was a freeze on it and we called the office but the person who put it, he was unreachable, we then sent an email and i left, i explained to the manager that I'll be in Mozambique until this coming Sunday and now I received a message that my salary has been payed but it's not reflected on my app so that I can make arrangements to come back home to SA, I have provided the Rosslyn branch manager with the documentation as to why and how my bag and belongings were ****** a while back leading to those people trying to do ***** using my ID.

Regards,

Tshiamo Celeste Nokeri ********** 421085 ********** **********

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 May 2019, 11:29
Official
 
Good Day, 
 
We would like to sincerely apologize for all the inconvenience caused. 
A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback. 

Kind Regards, 
Hello Peter Complaints Team 
***