NP
Nomakaya P
1 reviews | Active since May 2018
19 Nov 2019, 10:12
FNB Somereset West Negligence/ FNB Appaling service
I submitted a Debit Order dispute early morning of Saturday 5 October at Somerset west branch. I have emailed numerous forms. I have logged complaints on this site still nothing. I bet they will finally come back and tell me that 40 days has passed.
Bongani Khumalo told me that they cannot pick up or find the forms I sent to them. They cant pick up emails nor any information send to them. That's FNB.
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Replies (1)
FNB (First National Bank)'s replyOfficial
19 Nov 2019, 11:06Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is | ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply19 Nov 2019, 11:06
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is | ***NF
Regards
Hello Peter Complaints Team
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