RP
Ronald P

1 reviews | Active since Jan 2019

18 Jan 2019, 16:03

FNB SOLD MY PERSONAL DETAILS TO AFRICAN BANK OR AFRICAN BANK STOLE THEM

I have 1 email address just for banking. Zero spam on it. Nobody knows it. Only FNB have that information with my FULL NAME. Today I get a SPAM email from AFRICAN BANK with my FULL NAME. That means FNB SOLD MY FREAKING PERSONAL DETAILS TO AFRICAN BANK! FNB is a bunch of ****** and if they really didn't do it on purpose then their database has been ****** and sold on. I expect I won't get a reply to this as nobody else has either. ------------------------------------ --------EMAIL COPY----------- ------------------------------------

HELLO MR. R PETERSON Get your SHARE of over R15 MILLION in VOUCHERS TODAY! Simply get an obligation free quote to get your voucher! How does it work? 1. Simply visit your nearest branch, SMS “GO” to 30963 for FREE or click www.africanbank.co.za. 2. Check what you can get with an OBLIGATION-FREE quote! 3. Receive a follow-up SMS and follow the prompts to receive your voucher! 4. Enjoy something nyana!

Follow us on R15 million voucher promotion rules apply and are available on www.africanbank.co.za. Promotion only valid while stocks last. Full terms, conditions and affordability rules apply. African Bank Limited is an authorised financial services and registered credit provider. NCR Reg No: NCRCP7638. Reg No: ***.

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Jan 2019, 16:59
Official
 Good Day,
 
 We are sorry that your experience prompted you to contact us with a complaint.
 
 We apologize for the inconvenience and frustration this has caused you.
 
 Please refer to the e-mail sent to you to enable us to investigate this matter.
 
 Regards,
 
 Hello Peter Complaints Team
 
 *** (option one)


RP
Ronald P's update20 Jan 2019, 23:31
Reviewer Update
Thanks for the request to send you my ID number but I actually don't want anything to happen to my account because I reported something. Rather just stop selling private details to other companies or alternatively stop the theft of your customer database from internal employees who are selling them on. So just pick one of those two options and sort it out.