FNB Socking Client Service

If i could give Zero Starts I would. I have a personal account with FNB, I have a business account with FNB. I Decided to open a second business account for a new business. App**** online and as in the previous experience the account was opened immediately and the details were dispatched. Thats were the positive experience ends. After submitting the required documents and funding the account as per the terms I have been unable to access the funds. I have called the call centre and spoken to every department, the call centre is a joke and I challenge management to try use. I tried secure chat on the APP and was met with an even more unhelpful experience. I asked for a member of management to call me and was advised my request was passed on. Still no call back after 24hrs. FNB don't care about their clients it has been quite evident in the last few days. I emailed business centre and have had no feedback. Asked to close my account so I could move the business to a bank that has an interest in their clients and was told that's not possible until the problem is resolved, I asked what the problem is and was advised they don't know. Basically, been held to ransom. I give you 0/5.