FNB so shocking bad

Once again FNB has beaten their own bad service again. The service gets worse day by day and they can just not beeing taken serious anymore. Trying to chat to 3 different useless chat agents none of them knowing anything is not just frustrating but so unprofessional. I can not claim I have never experienced that because that is the standard treatement clients receive from FNB. Nobody takes any responsibility. My premier advisor Zolisa Dlawu is just another useless figure there. I have been ********** over and over again by FNB and whenever one tries to solve the issue it can not be solved because people just don't know what they are doing there. Clients are being charged with interest within the 55 days credit card grace period and if you query it nobody can help or understands anything.