1 reviews | Active since Mar 2009
FNB Snart Devices
I tried to apply for a smart watch with FNB but was declined. My credit history is not the best but it is getting better as most of my debts are almost paid off. I accept that my history is not the best. This is mainly due to my health. My concern is I don't qualify for the watch but they offered me a phone. I know it's about R200 less per month than the watch that i wanted but still. It's the principle. I pay off my debts regularly and a previous time I was informed that if I pay of one of my debts that I might qualify. Two of my debts have since been paid off and the other is not far from being cleared.
Good day Johan,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***F was issued for your complaint. I have referred the complaint to FNB Connect and Smart Devices and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good day Johan,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***F was issued for your complaint. I have referred the complaint to FNB Connect and Smart Devices and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)