1 reviews | Active since Sept 2010

10 Aug 2016, 11:54

FNB Smart loan

<p>As a weak person I do not think I owe FNB anymore. From my point of view I was fully covered in terms of retrenchment. What I can say is, FNB owes me the amount of R1617,42 it stole from my bank account on the different dates:</p> <p>25/11/2011 = R227,21</p> <p>28/11/2011 = R227,21</p> <p>11/10/2013 = R1000,00</p> <p>12/10/2013 = R163,00</p> <p> </p> <p>According to the contract I signed on the 8/7/2008 I was fully covered and nothing more. FNB and TS Legal claim that I owe Fnb, I totally disagree because I have a copy of my contract in hand.</p> <p> </p> <p>My particulars:</p> <p>Mr Piet Tena</p> <p>ID number: ********** 432082</p> <p>Contact: ********** 281</p> <p> </p> <p>Please help because I previously complained about this and I did not get proper response. Herewith it is a ***</p> <p> </p> <p>Please help me in every possible way you can because I am now distraught.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Aug 2016, 12:42
Official

Good Day

please accept our apologies for the disappointing experience and the unnecessary concern caused.

we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 988614

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** 404 (option one)