FNB Smart housing

I've app**** for smart housing loan from last year November . December 2017 they told me it's been approved . 4 January I signed the agreement letter from the bank .since then till today I've been waiting for the money to be deposited on my account, calling each and every day . They told me they have technical problems. And I have been calling two to three times a day . Even today I called two times but still they have technical problems. I dnt even get any updates from the bank . Sometimes I even run out off a time while I'm on call with them but they don't even bother to call back. I even regret why do I still bank with FNB .