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Avesh R
1 reviews | Active since Nov 2018
20 Nov 2018, 07:34
FNB Smart devices Returned....USELESS
FNB smart device absolutely useless . Device has been returned on COL ********** 8 3 weeks ago and you are charging me for this device. Spoke to the FNB device calls center left 5 messages for a competent person to call me and no has has called yet. FNB you are ******* you are charging me for a device that I have returned.
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
20 Nov 2018, 09:19Good Day Avesh
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
FNB (First National Bank)'s reply20 Nov 2018, 09:19
Official
Good Day Avesh
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
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Avesh R's updateReviewer Update
22 Nov 2018, 13:49Once again I have been trying to call FNB to to assist with my query. Getting a hold of Keegan from the smart device complaints department is like trying to find a need in haystack.. FNB I have made one call and I have been transferred more than 5 times. Should I received **** service from you I will move my account to another bank you clearly dont appreciate me as client..Change you dame slogan..to can never help customers.
AR
Avesh R's update22 Nov 2018, 13:49
Reviewer Update
Once again I have been trying to call FNB to to assist with my query. Getting a hold of Keegan from the smart device complaints department is like trying to find a need in haystack.. FNB I have made one call and I have been transferred more than 5 times. Should I received **** service from you I will move my account to another bank you clearly dont appreciate me as client..Change you dame slogan..to can never help customers.