FNB Smart devices Pathetic Service

<p>After fighting contstantly with fnb about a faulty device that was send in, the came back and said that the device was discontinued and they will refund me the R750 that I already paid towards the device. The refunded me on the 10th of Feb. As to date the device still shows on my profile and it still shows that next payment due is the 1st. How can it take so long to remove the device from the profile? </p> <p>My device number is SDV ********** 7862 its a fitbit charge. I hope this can be sorted out before month end as how long am I going to struggle to get the money back again, if they still deduct month end.</p>