FNB Smart Devices,No Stock & ****s Credit Score @ ITC in Process of Application!!!!

<p>FNB I am not entierly sure about what the issues are with your smart devices & the department, but i am rather upset by the current state of affairs. </p> <p> </p> <p>I did an application for a smart device bundle a couple of times without knowing that each time i do an application for the same thing, your system does a credit check! Now this is rather absurd! because i went from approved to declined because your system is up to nonesense. To top it off, your system does the credit check before checking if you have the items i am applying for in stock. So i went back daily to do the whole application just to check stock, without knowing that each time it will credit check me!<br /><br />Furthermore, i cannot get a straight answer from anyone at your smart devices department because nobody seems to know what is going on. <br /><br />This all took place the week of the 11th November. <br /><br />Today i got a call from one of your consultants [cant remember his name. his been very helpfull and i have issue with him as far as i am concerned his been of great help] confirming that i am pre approved and my devices will be delivered within 3-5 working days. I was happy about this but also thought it seemed a bit odd that i am now suddenly pre approved and the items you didnt have in stock , you now have. So i decided call your call center on the same number i received the call from which is ********** 270 just to make sure you are not fooling me around. Low and behold when i spoke to another consultant, she could not find any record of the conversation i had with the consultant this morning. only thing she could find was the application that declined me!!<br /><br />Now, im not sure what the story actually is! am i getting my devices? or are you playing april fools jokes on your clients in November? I am really unhappy and i would really like to know what is happening please. Calling in does not seem to be helping. I need this resolved asap. Thank You</p>