FNB Smart Devices is mess

Item: FNB (First National Bank)
Rating: 1
Author: Mmusa R

I have been with FNB for about 15 year and very happy until smart devices. This is the most unprofessional, ineffective department. 1. Why do you have products that are out of stock? 2. Why do I have to go through verification and credit checks before you check stock availability? Are you deliberately messing up my credit record? These are the reference number ********** ********** reference number ********** ********** reference number ********** ********** reference number ********** **********

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

24 May 2019, 16:14

Good Day Mmusa
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.

Ref: ***NF
Regards, Hello Peter Team Tel number: ***

FNB (First National Bank)'s reply24 May 2019, 16:14

Official

Mmusa R's updateReviewer Update

06 Jun 2019, 02:24

My device was delivered on Tuesday and thank you very much. My recommendation is review your process.

Mmusa R's update06 Jun 2019, 02:24

Reviewer Update

My device was delivered on Tuesday and thank you very much. My recommendation is review your process.